Technology Concierge Services
Our mission is to be present, preventive, problem-solving, persistent, and informative.
Appealing to the most demanding clients, srqTEK acts as your firm’s ally and business liaison in all technical support matters.
Our clients are primarily small businesses (1-50+ employees) located in Downtown Sarasota, as well as we cater to former executives and retired professionals within the 34236 and surrounding Downtown area.
Remote sessions and onsite consulting are available by appointment. Please schedule a call to learn more.
- Computer Hardware Repairs
- Custom Desktop Builds
- Workstation or Laptop Setups
- Remote Device Deployments
- Microsoft 365 Migrations
- Microsoft 365 Tenant Administration
- Security Systems (Microsoft Defender for Endpoint)
- Secure Wireless Networks (UniFi)
- Collaboration & Communication (SharePoint/Exchange/Teams)
- App & Device Management (Intune)
- VoIP Phone System (Microsoft Teams)
- Cloud Backup Services (SkyKick)
- All OS Platforms (Windows 10/11, macOS, iOS, Android)
Overview
Services
Communications
Stay in touch with your peers and vendors through various aspects, such as email, chat, text, and voice. US-based helpdesk services. Always responsive attention.
Data
Store your documents, access your documents from anywhere, and ensure that these documents will remain. Compliance and retension policies. Cloud backup.
Security
Live in confidence that your documents and data are yours and only shared with those that are authorized. Protect your accounts and data with a holistic solution.
Vendors
Productivity and Protection Platform
Microsoft
Microsoft 365 is the new name for what was launched as Office 365 in 2011. Over the past 11+ years, the platform has grown to include many products and services, such as their current flagship — Microsoft Teams.
Personal Platform
Apple
We fully embrace the Apple ecosystem. These devices have been designed and manufactured with the highest quality standards. “Windows for work; Apple at home.” And Apple fully embraces the Microsoft 365 platform. (Android is also an option and supported.)
Wireless Networks
UniFi
Unifi networking equipment from Ubiquiti provides business-class connectivity, including 802.11 ax wireless access points, PoE switches, gateways, security cams, and physical access devices. This vendor was founded by a former Apple executive, and emanates the same quality of equipment and its unpacking experience.
Cloud Backup
SkyKick
Microsoft 365 is great, but they do not keep your files forever, that is, after they’ve been deleted after 93 days — SkyKick keeps your files and revisions forever. Unlimited backup, easy setup, and one-click restore for Microsoft 365.
Thoughts
The Importance of Ongoing Updates and Resets
No matter the operating system, Apple or Microsoft or Android, updates and resets improve the security system in place, as well as the user’s experience
Initial Contact
We have a wonderful phone system in place using the Microsoft Teams Phone System, but most incoming calls are channeled to voicemail. Blame the incessant
Hurricane Prep & Remediation
Like it or not, we are currently within the path of a major hurricane. The first task in preparation is to have battery backups in
Backup for Microsoft 365
Do you have “click-happy” users who accidentally delete things? And once these are forgotten, do you realize that anything deleted more than 93 days ago
Install Windows as a Troubleshooting Solution
In another life, I worked as a tech for the US Census, supporting all the workers in the local office on Cape Cod. I was
Teams: Calendar; Chat; Tasks; Communication
The calendar in MS Teams is merely a reflection of the user’s calendar in Outlook (Exchange), so there isn’t much to manage there; whatever they
srqTEK is a subsidiary of Cloud 365 Solutions