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The Importance of Ongoing Updates and Resets

No matter the operating system, Apple or Microsoft or Android, updates and resets improve the security system in place, as well as the user’s experience with new features. They also ensure that all installed apps will operate as anticipated with improved efficiency as a “new” system.   Assuming you have a Windows 10 or 11 […]

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Initial Contact

We have a wonderful phone system in place using the Microsoft Teams Phone System, but most incoming calls are channeled to voicemail. Blame the incessant and relentless telemarketers for this!   And as much as we’re physically located in the downtown Sarasota area, the best way to contact us is to book a call at

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Backup for Microsoft 365

Do you have “click-happy” users who accidentally delete things? And once these are forgotten, do you realize that anything deleted more than 93 days ago becomes unrecoverable? SkyKick has been a cloud backup provider since the inception of Office 365 in 2011. I sell this service through my distributor, Pax8, so I use it myself.

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Install Windows as a Troubleshooting Solution

In another life, I worked as a tech for the US Census, supporting all the workers in the local office on Cape Cod. I was taught to never spend more than 15 minutes troubleshooting a computer problem. Instead, we would wipe the system clean with a new image of Windows 95. In todays’ world, images

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Teams: Calendar; Chat; Tasks; Communication

The calendar in MS Teams is merely a reflection of the user’s calendar in Outlook (Exchange), so there isn’t much to manage there; whatever they have in Outlook will appear within their own instance of Teams. Task management in MS Teams is best handled by MS Planner using the Tasks by Planner app (added to

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Setting Up SharePoint For Your Organization

When a team in Microsoft Teams is created, then so is a Microsoft 365 Group and a SharePoint site. This should be your premise when “setting up SharePoint”.   Azure Active Directory is all that is needed to manage permissions. The Microsoft 365 Group (and its underlying Azure Active Directory) would determine membership and permissions

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The Importance of Device Management

Why manage the devices used within your organization? First, managing the device means that you can manage the data that goes in or out of it. Secondly, you want to be able to control the status of the device upon termination of an employee. Thirdly, you want to be able to push out the apps

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Laptop Recommendations

I was recently asked, “What is the difference between a $300 laptop and a $6-700 laptop?   Answer #1: You would be buying older technology bundled into a cheap enclosure. Answer #2: New systems last longer, perform faster, and provide a richer experience. You get what you pay for. Don’t waste your good money on

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